5
Sierra Service Center

Excellent work - very friendly personnel. This company gets what good customer service is all about....

Thank you for your comments, Michael. We try hard and are very fortunate to have such a terrific customer base. Jimmy and the Sierra Service Center team.

- Sierra Service Center
5
Sierra Service Center

I like the fact that they were honest and quick. Excellent service and great people.

Thanks for your review, Mike. We try hard and are pleased you are happy with our service.. Jimmy and the Sierra Service Center team.

- Sierra Service Center
5
Sierra Service Center

Service excellent, communication excellent, timely, can't say enough positive about the service and help!

Thank you for your review, Barbara. We appreciate your kind words and promise to continue our excellent service on your furture visits. Jimmy and the Sierra Service Center team.

- Sierra Service Center
5
Sierra Service Center

Quality and timely service! Great and knowledgeable people!

Thank you for your comments, Jennifer! We do have terrific staff and they love what they do. Jimmy and the Sierra Service Center team.

- Sierra Service Center
5
Sierra Service Center

I am so happy with the service I get.

Gordon, we really appreciate your continued business over the years. Thank you for your kind words. Jimmy and the Sierra Service Center team.

- Sierra Service Center
5
Sierra Service Center

My Subaru Forester locked the shift gear in park after my brake light switch malfunctioned. I was able to get my vehicle out of park and down to Sierra Service Center, where I dealt with Ernie, who provided exemplary service. He was transparent about the process of performing a diagnostic check of the vehicle and the cost associated with this check. When his crew was unable to find the specific problem with my vehicle, he recommended driving it to the Subaru Dealership in Tucson, and much to my pleasant surprise, he did not charge me for the diagnostic check because he was unable to find the problem due to the Subaru electronics system. I will 100% go to Ernie and the Sierra Service Center for oil changes and any future issues that may arise with my vehicle.

Thanks for your comments, David. Once in awhile we get vehicles with proprietary electronic code sources and need to defer to the dealer who has very specifice diagnostic capabilities where manufacturers have not released their information to third parties. While there is a lobby trying to level the playing field it will take awhile before independent repair facilities have access to this information. We are pleased you got your issues taken care of and very much look forward to servicing your Subaru in the future for your routine maintenance requirements. Jimmy and the Sierra Service Center team.

- Sierra Service Center
4
Sierra Service Center

Very good service, but an oil change was performed at the 2200 mile mark. A big trip is planned, but the oil change was probably not necessary until return.

Joseph, thank you for continuing your patronage of Sierra Service Center. We appreciate your commnents and it appears we changed your oil about 800 miles earlier than scheduled. This is a mistake on our part as we assumed (dangerous!) you would want it "fresh" for your upcoming long trip. Our bad. Please remind us of this incident on your next oil change and the service is on us. We owe you one! Jimmy and the Sierra Service Center team.

- Sierra Service Center
5
Sierra Service Center

They did an excellent job changing my oil, etc. and checking for other problems. They did suggest that I change the wiper blades with the monsoon season approaching. That was done immediately, since I am leaving on a trip to Flagstaff next week.

Thanks for your comments Doug. You always maintain your vehicles very well and we are please to help you keep everything in top condition. Jimmy and the Sierra Service Center team.

- Sierra Service Center
5
Sierra Service Center

Not only is the work done well--professional, courteous, thorough--the staff are outstanding. The facility is a delight to come to. It is clean and comfortable, much like being in your own living room. Jimmy, Jean, and Ernie answer your questions readily and ensure that you understand the procedures and costs. There is no pressure. They are professionals who want the best for their customers. Thanks, all! Suda

Thank you for your comments, Suda. We really appreciate your business and customer loyalty. We do try to keep things in tip top shape and happy we get complements from time to time. Jimmy and the Sierra Service Center team.

- Sierra Service Center
5
Sierra Service Center

Traveling through and brought my 06 Tahoe in for coolant leak and broken instrument cluster lens. Had exceptional reception and the issues were addressed in a professional and efficient manner. Upon inspection Jim and his high quality staff recommended a brake fluid flush. All work was done and I would highly recommend them to anyone needing auto repairs. You don't see this kind of great and friendly service very often in this day and age!!! Thank you Jim for taking care of a stranger in your very nice town. Thanks for your military service to our great country. Ron Travis -- Retired USN

Thanks for your comments, Ron. We enjoyed visiting with you and happy that you found our service up to your expectations. We wish you a safe trip to Colorado and look forward to seeing you on your next visit to Sierra Vista. Jimmy and the Sierra Service Center team.

- Sierra Service Center
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