5
Sierra Service Center

I travel across country often and therefore before hitting the road I have a safety check done on my vehicle. AZ is my home base AAA dealer. They have always done me good and since going to them have had no questionable issues with any repairs or maintenance. They r Always professional, very knowledgeable and explain exactly what is needed. They keep track of my repairs and if I have something done while on the road I bring back my receipts and they update my records. Which brings me to notate that while on the road prior to returning to AZ I had a safety check done in Nashville and was told I needed immediate work done such as rear brakes and window wipers etc Yeah and I felt the pressure and urgency in their tone. But Because of good record keeping I reclined and told them. I recently had work done on my car and would take it to my repair center when I return to AZ. Yesterday I took my car into AZ AAA sierra vista service center and I told them of my experience in Nashville and asked them to check out the car. AZ service center measured my brake pads and verified in their history that I didn't need brakes. I love these guys. Thank you for your honesty!!!!!! The place is very clean. And everyone is professional and friendly and they take the time to actually help u and go over everything with u and I never feel rushed and they r so polite and pleasant. Thank you guys.

5
Sierra Service Center

Lot's of experience in this auto shop from the owner to the service writer to the technicians. And it shows! Great experience!!

5
Sierra Service Center

Love that photos are provided to show what repair is needed. Service was super friendly and very helpful. All my questions and concerns were answered and addressed. We will be back!

5
Sierra Service Center

Excellent work as always at a fair price.

3
Sierra Service Center

Had my steering column replaced January time frame. Took the truck in for a tune-up back in San Antonio and was told it was badly leaking and in critical need of replacement. The very service I was SUPPOSED to have received at Sierra Service Center. I'm quite unhappy with having spent in the neighborhood of $1000 just to have to spend it again 9 months later. Edit: After my review, the staff were very proactive in making my issue right. Even though my repairs weren't done through a NAPA dealer, they still worked to get me the full refund. I left it at three stars simply because the original part was close to failing less than a year after it was replaced.

Hello, Walt. We are sorry to hear about your misfortune. However, we actually worked on your steering gear, not your column. Your part was covered under the NAPA Peace of Mind Warrantee, so you didn't have to spend any money at all if it broke or was not functioning correctly. All you have to do is bring your vehicle to the nearest NAPA Auto Care Center and they should be able to replace it for you for free. We have seen NAPA reimburse customers in the past for this and we would love to help you out to save you some money if you'd be interested. Please give us a call at the shop and ask for Ernie. He is aware of the situation and would like to assist you in any way he can. Thank you.

- Sierra Service Center
5
Sierra Service Center

Great service

5
Sierra Service Center

Very good service. They found an oil leak that I was not aware of which could have caused serious problems during an upcomming Texas trip. Very glad they found it.

5
Sierra Service Center

Always great, reliable service. SSC is our go to mechanic for all of our auto needs, even for our brand new vehicle we bought at a local dealer here. We trust Sierra Service Center.

5
Sierra Service Center

Sierra Service Center was great!! They treated my wonderfully!! I will definitely bring my car back for any future issues!!

5
Sierra Service Center

The service here is excellent. The team is honest, the work is quality and the customer service is top notch. Would highly recommend SSC to friends and family.

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