Reviews - Page 37 - Sierra Service Center

meg flinn

10/20/2016

Sierra Service Center

Great customer service, reasonable prices, and very quick... overall great experience

Thanks for your comments Megan. We appreciate your review and look forward to being of service again. Jimmy and the Sierra Service Center team.

- Sierra Service Center

Devan W.

8/25/2016

Sierra Service Center

This place is the real deal, believe the hype. Excellent experience from picking up the phone to ask for a same day appointment, and they were able to get me in at a time that worked for me. Very satisfied with the work performed for a 30,000 mi service, done quickly and the entire staff was very friendly.

Lesti Webster

7/1/2016

Sierra Service Center

Terrific service. They diagnosed the problem and recognized it was still under warranty. They called the Ford shop and got us in right away. Didn't cost anything! Good people!

Thanks for your review, Lesti! Happy the good folks at Ford got you in and took care of the warranty issue. Jimmy and the Sierra Service Center team.

- Sierra Service Center

Kyle Cook

4/17/2016

Sierra Service Center

Update: Visited this location again on 1-30-2020. Needed an oil change and spark plugs and the team was really good about helping me out. Fair price and they got me out the door faster than expected. Still chugging after 4 years and still the same friendly vibe. 5/5 Visited this location on 4-16-16. Truck was dead and was forced to tow it. Sierra Service Center was really helpful in coordinating a tow, finding the problem quickly (blown fuse), and repairing it. Jim the owner was really easy to work with, and offered great professional upkeep advice and a fair price on all services. Highly recommend this location because most dealerships are closed on Saturdays and for those of us who need weekend upkeep done look no further! AAA location as well. Mom and Pop shop atmosphere with excellent service 5/5.

Eric A.

3/3/2016

Sierra Service Center

Great customer service! I appreciate all the work they did trying to find the right part for my vehicle. This was over-the-top customer service and one of my best experiences with a mechanic. I would definitely recommend this shop for any auto repair. The NAPA service guarantee is also a bonus. Thanks for all the hard work!

Donald True

1/31/2016

Sierra Service Center

In expensive and great personnel & technicians. Have tried other places not evan the same personal techs.

Thank you for your review Don. We do our best to make the customer number one. You obviously maintain your vehicles to the highest standards and it is our pleasure to have the opportunity to work with you and your vehicles. Jimmy and the Sierra Service Center team.

- Sierra Service Center

Mike H.

1/29/2016

Sierra Service Center

This place was great! I had my jeep wrangler and honda pilot worked on here. The service was timely and thorough, they never tried to sell me more than what was necessary. I trusted them to work on my vehicles and would highly recommend them to anyone!

Diana A.

1/26/2016

Sierra Service Center

So thankful for AAA recommending this place. Wonderful friendly knowledgeable people. And dog friendly while they fixed our car. Happy happy happy. Thank you Jean.

Sound Chemist

10/1/2015

Sierra Service Center

Alex, your 2002 BMW came in with a broken fan clutch. You were advised of this and declined to replace it. Further you were advised that your belt tensioner and pulley assembly also needed replacement. You had a nine hour drive in front of you to New Mexico and said you would replace it at the next BMW service center. Given the condition of your vehicle, we do recommend a detailed inspection. Please be prepared for a wait as the vehicle is in need of considerable maintenance service due to neglect. We appreciate your job does not allow you to remain in one location except for very brief periods, but please, Alex, take the time to get your vehicle up to basic operational standards as you obviously need the reliability. While we empathize with you, we cannot be responsible for your refusal to implement repairs we have recommended. The final result was considerable inconvenience on your part which we predicted. In our opinion we do not deserve a one star review for a set of circumstances we did not create, and not given the opportunity to correct. We do wish you well on your lengthy journeys and, with good maintenance, your vehicle should serve you for a long time into the future.. Jimmy and the Sierra Service Center team.

- Sierra Service Center

Before tha shot Afta tha shot

9/4/2015

Sierra Service Center

Very informative place to get your car looked at. They will tell you exactly what's wrong. The shuttle services are professional as well.

Thanks for your comments, Bruce. Our exclusive Bolt on Technology Digital Inspection System has been a real winner with our clients. This gives us an opportunity to show the exact status of a given vehicle, including photos of failing parts and actual transcripts from the technician working on the vehicle. We appreciate your business and look forward to being of service in the future. Jimmy and the Sierra Service Center team.

- Sierra Service Center

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