Sierra Vista Auto Repair

I have used them for both of my vehicles for 3 years now. They are very professional and go over everything they see with you quite clearly. The latest visit was because another shop had broke a bolt while replacing tires and wouldn't fix it themselves. SSC was able to get me in and out the same day, even though it meant staying late on their part.

This place is absolutely amazing. We have used them several times and always had great service. I can't even say enough about how great they are after today. Another place broke the bolt for my lungnut when putting on new tires and then refused to fix it or pay to fix it. Sierra service center not only got us in for it to be fixed today but also stayed 2 hours after they closed to make sure it was done today so we could hit the road for the holiday traveling we needed to do. I have always had friendly service there but they went above and beyond today. They also took my husbands back to work since it was going to take some time.

Love Ernie and his team, been using Sierra Service for about 7 years. This time it was my new Mini cooper that the clutch went out on about an hour and a half of driving home from Carmax. We had it towed to Sierra Sierra filling out the form and leaving the keys in the drop box. Come to find out they are registered with Carmax to do the warranty repairs for them. Ernie even did an Ozone Treatment that helped get rid of the bad smells in my car. I can't say enough on how awesome our service was and always is when we use Sierra Service Center. Thank you all of you!

They were very professional and friendly. I didn't have a way to get around after leaving my car so they offered to drive me home and pick me up when it was done too. They fixed all the problems I was having at the time and I definitely plan to come back again soon to get more fixed!

Went in in July. Pretty great service. Ernie really is just the kindest. They checked my AC and said the condenser was broken, fixed that and a few other things (oil change, fluids, etc.) Got an automated text to bring my car in went and was told they didn't have to see it again even though the first time I took it in they told me to bring it in to check to see if there were any more leaks. By August/September I had to bring it in again but couldn't until recently. Took it in on a Friday at 0840 even though my appointment was actually for 0900. Got a call at0906 and 0948. Basically asking if they didn't get to it Friday if I could get it back Saturday/over the weekend. I told them I'd prefer to get it back than have it stay there. I called them at 1634(434 pm) to get an update. They said they still weren't able to diagnose the problem and that they would return it Monday. I told them I'd rather get it back today. They said I had agreed with them keeping it and that I couldn't take my car. I drove by on Monday at 0840 and saw them drive my car into the lift area and my ONSTAR tracks every time the car is turned on, how long, and where the car is driven. It was only moved the morning I took it in(friday) and on monday... I got a call at 0905 for the diagnostic and estimate. For my AC issue the first time I spent about 900. The new estimate was for about 800. "Because it wasn't leaking originally" ended up paying 180 for diagnostics only. I declined all other services.

Great customer service, very professional and they gave me a ride to my destination.

We go in for maintenance and loved the detailed digital vehicle inspection that is available for reference.

Ernie was very friendly and quick to diagnose the specific issue I was having with my brakes. He kept me informed throughout the day and had everything finished in the same day. Very punctual, transparent, and helpful. I would recommend this business to any of my friends, especially since they offer a 10% military discount on labor.