Sierra Vista Auto Repair

Always great service

If 6 stars were an option I would give a 6+ star rating. I was visiting from Gilbert, AZ and needed emergency service before going home. I was greeted by Jimmy and immediately set at ease with his genuine smile and pleasant demeanor. I explained the issues and they did a comprehensive inspection and advised on how to proceed and offered assurance that my concerns could be addressed after returning home. If you need emergency service while visiting the area, look no further.

They came up with an affordable solution that allows me to, once again, have power to my scooter lift. Thank you for taking the initiative to think up a solution that I could afford & give me back the ability to travel again!

I had an awesome experience at Sierra auto repair from my first phone call with Scott/Service Mgr. to deliver discuss the issues with my Mazda, Miata MX 5. Scott was courteous and professional. He listened attentively. We verbally discussed the issues I was having with my vehicle security system, and not being able to start my vehicle. I made an appointment to come in to have my vehicle inspected and a diagnostic on the vehicle if required. I was very pleased that the anticipated cost of the repairs were far bellow what I had anticipated . In the past I have been overcharged and taken advantage of when getting my car repaired. I am very pleased to say that if you are someone who doesn’t have much experience with a vehicle repair, you can indeed trust Sierra auto repair. They will not overcharge you, Scott will share you the facts of their findings. I was very pleased with the outcome of the repairs of my vehicle. Also, the interaction that I had with everyone on their team was positive, and everyone greeted me with a smile, courtesy and respect. I would, 1,000# recommend “ Sierra Auto Repair”. I was so pleased with the service, that I have other auto repair request that I am going to trust my auto repair with them. If they know what’s wrong, they will tell you. if there are test that need to be performed ,they tell you. You will be aware of the cost of any diagnostic test, and get a quote on any repair that need to be performed. There is no surprise, surprise, additional cost to the quote that they give you. You, the customer are made a part of the process from start to finish. Thank you to Scott & Team, for a Stellar Customer Services Experience! I had a great time being there while waiting to get my car repaired. So, if you’re looking for honest, respectful, courteous auto repair service delivered with integrity , this is the place to go. Thank you so much to the whole team at Sierra auto supply in Sierra Vista Arizona. It is the number one place to take your vehicle if you have any vehicle repair issues.Thank you! Q

FANTASTIC service from Scott and his team! I got my car seen after the transmission died and they kept me updated throughout the entire time they had it. It even came out lower in cost than originally anticipated, which was great! Great crew and wonderful service, I could not recommend them enough!

Great and fast service!

Update: After seeing the owners poor excuse at attempting to redirect blame, I stand by my statement that the service conducted was NOT explained over the phone, nor was a price given. Only a reference of a price required for the necessary refrigerant (not given due to "needing to do math conversions). Disappointed in the misleading information and lack of straightforward costs given. Was led to believe service would be minimal (AC refrigerant refill) only to find out there was an extra 195 dollar charge added on for something not mentioned over the phone. Will never return here again and will not recommend anyone else to do so either.