Sierra Vista Auto Repair

They came up with an affordable solution that allows me to, once again, have power to my scooter lift. Thank you for taking the initiative to think up a solution that I could afford & give me back the ability to travel again!

I had an awesome experience at Sierra auto repair from my first phone call with Scott/Service Mgr. to deliver discuss the issues with my Mazda, Miata MX 5. Scott was courteous and professional. He listened attentively. We verbally discussed the issues I was having with my vehicle security system, and not being able to start my vehicle. I made an appointment to come in to have my vehicle inspected and a diagnostic on the vehicle if required. I was very pleased that the anticipated cost of the repairs were far bellow what I had anticipated . In the past I have been overcharged and taken advantage of when getting my car repaired. I am very pleased to say that if you are someone who doesn’t have much experience with a vehicle repair, you can indeed trust Sierra auto repair. They will not overcharge you, Scott will share you the facts of their findings. I was very pleased with the outcome of the repairs of my vehicle. Also, the interaction that I had with everyone on their team was positive, and everyone greeted me with a smile, courtesy and respect. I would, 1,000# recommend “ Sierra Auto Repair”. I was so pleased with the service, that I have other auto repair request that I am going to trust my auto repair with them. If they know what’s wrong, they will tell you. if there are test that need to be performed ,they tell you. You will be aware of the cost of any diagnostic test, and get a quote on any repair that need to be performed. There is no surprise, surprise, additional cost to the quote that they give you. You, the customer are made a part of the process from start to finish. Thank you to Scott & Team, for a Stellar Customer Services Experience! I had a great time being there while waiting to get my car repaired. So, if you’re looking for honest, respectful, courteous auto repair service delivered with integrity , this is the place to go. Thank you so much to the whole team at Sierra auto supply in Sierra Vista Arizona. It is the number one place to take your vehicle if you have any vehicle repair issues.Thank you! Q

FANTASTIC service from Scott and his team! I got my car seen after the transmission died and they kept me updated throughout the entire time they had it. It even came out lower in cost than originally anticipated, which was great! Great crew and wonderful service, I could not recommend them enough!

Great and fast service!

Update: After seeing the owners poor excuse at attempting to redirect blame, I stand by my statement that the service conducted was NOT explained over the phone, nor was a price given. Only a reference of a price required for the necessary refrigerant (not given due to "needing to do math conversions). Disappointed in the misleading information and lack of straightforward costs given. Was led to believe service would be minimal (AC refrigerant refill) only to find out there was an extra 195 dollar charge added on for something not mentioned over the phone. Will never return here again and will not recommend anyone else to do so either.

Been a few years and i tried to do a review at the time and the system wasn't working, but in a nutshell, they worked on 3 vehicles and afterward i had problems with all the vehicles. I've limped along with the problems but are finally getting the last of them fixed. Initially my jeep wouldn't start so had it towed there and turned out it was the battery. But, they recommended $2300 worth of work that i had done because I had someone going to use my vehicle. They guaranteed no leaks and it had leaked ever since. Finally took it to brake masters and they asked who had worked on my vehicle because the brake bolts were loose and never tightened and that was my leak. Before I realized I'd been ripped off, I had them work on my 2 old vehicles for a tuneup.They guaranteed that they knew what they were doing. Ever since they had them, for months, the cars have had problems starting and don't run right. Spent thousands of dollars for nothing. Now I have someone else checking it out and it appears sierra service center messed up basically everything they touched. Thousands, thousands of dollars out the window. Haven't been back, never going back. I guess you don't keep very good records then. I tried to do a review and it wouldn't let me post it. We dealt with Ernie, and in fact, he contacted us wanting to know why we hadn't been back, and we explained that we were unhappy with the services and had worse problems with the vehicles since he'd had them. He never said anything about a warranty, and given that we had worse problems after you'd worked on the vehicles, no way were we going back. We have simply warned others by word of mouth.

Worked on my car for over a week, and did an amazing job on my repairs. Mechanics there are awesome. (Update. I needed additional work on the headlights and AC compressor. The track record of good service continues. They have accurate estimates, and they offered free lifts to and from the shop as needed. Great customer care and service!)

I cannot say enough about Sierra service. Center.They were so helpful, honest, and so patient so understanding willing to help me in anyway dealing with my insurance company. I recommend them to anybody and everyone. If I could give more stars I definitely would… Thank you Scott and Cody for all your help.